The Housekeeper is responsible for maintaining high standards of cleanliness, presentation, and hygiene across guest rooms and public areas. This role ensures a welcoming, safe, and comfortable environment for all guests.
Key Responsibilities
-
Clean and prepare guest bedrooms and bathrooms
-
Change bed linen, towels, and replenish amenities
-
Vacuum, dust, polish, and sanitise all required surfaces
-
Report maintenance issues, damages, or safety concerns promptly
-
Follow cleaning schedules and daily task lists
-
Ensure housekeeping trolleys and storage areas are tidy, stocked, and organised
-
Handle lost property according to hotel policy
-
Work efficiently to meet room turnaround targets while maintaining quality
Skills & Attributes
-
Strong attention to detail and pride in presentation
-
Ability to work independently and as part of a team
-
Good time management and organisation
-
Reliable, trustworthy, and committed to high standards
-
Physically able to perform manual cleaning tasks
