We are seeking an organized, detail-oriented Part-Time Commercial & Account Operations Admin/Executive to provide administrative, operational, and data support across our client commercial accounts. Working 3 days a week (including 1 day in their London office), this support-focused role ensures smooth operational execution across their global retail partners, distributors, and key commercial accounts.
You will play a vital role maintaining account databases, setting up new listings, coordinating documentation, and supporting commercial operations.
Our client is fast-growing, innovative wellness brand dedicated to providing high-quality, effective, and great-tasting vitamins. They have strong retail partnerships and ambitious growth plans, They are expanding our presence across both UK grocery and international markets.
Account & Commercial Administration
Assist with the day-to-day administrative running of key retail, wholesale, and distributor accounts across domestic and international markets.
Prepare and submit accurate account documentation, including New Line Forms (NLFs), listing templates, range review forms, and vendor setup paperwork on time.
Maintain accurate product, pricing, master data, and promotional schedules across customer portals, distributor files, and internal
Coordinate product samples, marketing collateral, point-of-sale materials, and product specification sheets for account managers and buyer
Sales Data & Reporting Support
Compile, format, and organize sales, EPOS, and performance data from customer portals, syndicated platforms (e.g., Nielsen, Circana), and distributor reports.
Update regular sales dashboards, account trackers, and reporting packs for internal business reviews and account meetings.
Monitor stock availability trackers, flag potential supply risks or inventory delays, and support forecasting administration alongside Supply Chain.
Cross-Functional Execution & Operations
Maintain internal critical paths, promotional calendars, and central account repositories.
Collaborate closely with Supply Chain, Finance, Marketing, NPD, and Logistics to support account requirements and on-time execution.
Handle day-to-day customer query ticketing, order tracking follow-ups, and account-related administrative requests
KPI & Dimensions
Accuracy & Timeliness: Flawless, on-time completion of listing documentation (NLFs), pricing updates, and promotional setups.
Data Integrity: Reliable, accurate, and up-to-date account trackers, master pricing files, and inventory records.
Operational Efficiency: Smooth coordination with internal departments (Supply Chain, Operations, Finance) to support account execution standards.
Personal Attributes & Competency
Exceptional organizational skills with rigorous attention to
Strong numerical aptitude and comfort working with data sets and spreadsheets.
Clear, professional written and verbal communicationReliable team player capable of managing operational priorities effectively across 3 working days per week
