Account Director – Building Services
Location: Central London
Salary: Up to £90,000 + package
We are currently seeking an experienced Account Director with a strong building services and engineering background to lead a key facilities management contract in Central London.
This is a senior client-facing position with responsibility for overall contract performance, operational delivery, commercial management, and client relationships.
Key Responsibilities
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Provide strategic and operational leadership across a major building services / facilities management contract.
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Take overall responsibility for contract performance, service delivery, KPIs, SLAs, compliance, and customer satisfaction.
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Lead and develop engineering and facilities management teams, ensuring high standards of operational performance.
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Build and maintain strong relationships with senior client stakeholders.
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Oversee budgets, P&L performance, commercial management, and contract profitability.
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Identify opportunities for contract growth, additional services, projects, and continuous improvement.
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Ensure effective management of planned and reactive maintenance, statutory compliance, and critical engineering systems.
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Lead performance reviews and present operational and commercial information to senior stakeholders.
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Manage subcontractors and supply-chain partners to ensure consistent service delivery.
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Drive a strong culture of health & safety, compliance, engineering excellence, and continuous improvement.
About You
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Strong background in building services, engineering, or facilities management.
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Previous experience in a senior contract, account, or operational management position.
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Proven experience managing client relationships and large engineering/FM teams.
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Strong commercial and financial awareness, including experience managing budgets and contract performance.
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Excellent communication, leadership, and stakeholder management skills.
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Relevant engineering or facilities management qualification is desirable.
Salary: Up to £90,000 + benefits/package
Location: Central London
