Customer Service Advisor / Administrator – Dartford
Location: Dartford, Kent
Job Type: Full-time, Permanent / Temp-to-Perm
We are recruiting for a Customer Service Advisor / Administrator to join a busy team in Dartford.
This is an excellent opportunity for someone with previous experience in customer service, call centre, administration, customer support or a similar office-based role.
You’ll be joining a busy working environment where you’ll be speaking with customers, organising deliveries and making sure information is kept accurate and up to date.
The role
Your day-to-day duties will include:
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Handling inbound and outbound customer calls
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Booking deliveries and managing schedules
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Dealing with customer queries
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Updating internal systems and customer information
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Data entry and general administration
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Liaising with customers, drivers and internal teams
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Providing excellent customer service
What we’re looking for
We’d like to hear from you if you have:
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Previous customer service, call centre or administration experience
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A confident and professional telephone manner
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Good computer and data entry skills
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Strong communication skills
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Good organisational skills
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A positive and reliable attitude
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The ability to work well in a busy environment
Experience as a Customer Service Advisor, Customer Service Administrator, Call Centre Advisor, Customer Support Advisor, Office Administrator, Administrator, Customer Care Advisor or similar would be beneficial.
Benefits
If you’re looking for a customer service or administration job in Dartford and have the relevant experience, we’d love to hear from you.
Apply today and a member of our recruitment team will be in touch to discuss the role with you.
Work Location: Dartford, Kent – in person
