Parts Advisor – Avonmouth
Hours: Monday to Friday, 07:00 – 16:00 or 09:00 – 18:00 (rotating shifts, 60-minute unpaid lunch)
Saturdays 08:00 – 13:00 – 1 in 3 rota basis
Full time, permanent
Earning Potential – Salary:
£33,575 per annum (including Saturday rota)
Overtime paid at 1.5x hourly rate
Overview
We're looking for a Parts Advisor to join a busy trade parts environment in Avonmouth. You'll be identifying parts, processing orders, keeping customers updated, and driving sales growth. If you've got parts experience and you're target-driven, this is the one.
Key Responsibilities
Receiving and interpreting parts orders – advising on additional requirements or prices
Matching orders against stock items and advising on non-stocked items
Answering inbound calls within 3 rings
Pre-picking and maintaining parts stores
Promoting new customer business – liaising with management and aftersales executives
Keeping customers and workshop updated on backorders and availability
Picking parts and allocating to technicians
Locating unavailable items – arranging delivery or raising V.O.R. orders
Maximising sales through upselling and campaigns
Managing key account customers – developing sales and increasing spend
Preparing customer orders for dispatch – ensuring accuracy and highlighting shortages
Ensuring all orders are invoiced and dispatched on schedule
Handling customer complaints – escalating unresolved issues
What You'll Need
Previous Parts Advisor experience – ideally in a busy trade parts environment
Strong customer service skills – professional and courteous
Sales-orientated and target-driven
Good computer literacy – confident with parts systems
Full UK driving licence
You'll be a great fit if you're organised, customer-focused, and want a stable role.
Think you might be a good fit?
If you've got parts experience and you're ready to maximise sales, there's a competitive salary, rotating shifts, and a team that's been around for years.
Sound like you?
Call Cal Ryan at Kemp Recruitment on (phone number removed)
Email: (url removed)
Ref: INDCR
