Security Officer
📍 Lakeside Shopping Centre, Thurrock
💰 £14.20 per hour
⏰ 40 hours per week | 4 on / 4 off | Day Shifts
The Opportunity
Our client is looking for professional and customer-focused Security Officers to join the security team at Lakeside Shopping Centre.
This is a fantastic opportunity for an experienced security professional to work within a busy, high-profile shopping centre environment, helping to maintain a safe, secure and welcoming experience for visitors, retailers, contractors and colleagues.
You will be part of a professional security team, providing a visible presence throughout the centre and responding confidently to incidents, emergencies and customer enquiries.
What You'll Be Doing
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Maintain a visible and professional security presence throughout the centre.
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Patrol public areas, back-of-house areas and designated security zones.
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Respond promptly and professionally to incidents, emergencies and alarms.
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Monitor CCTV and security systems where required.
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Provide assistance and support to customers, retailers and contractors.
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Deal with security-related enquiries and incidents in a calm and professional manner.
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Complete accurate incident reports, logs and handovers.
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Carry out routine security and safety checks.
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Support emergency procedures, evacuations and first aid incidents.
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Work closely with the Security Team Leader, Security Manager and wider centre operations team.
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Maintain high standards of customer service, professionalism and presentation at all times.
What We're Looking For
We're looking for individuals who are professional, approachable and confident, with a strong focus on both security and customer service.
You'll need:
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A valid SIA Frontline Security Licence.
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Previous security experience is preferred.
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Excellent communication and customer service skills.
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The ability to remain calm and professional under pressure.
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Good observation and attention to detail.
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The ability to deal confidently with members of the public and challenging situations.
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A professional approach to security and safety procedures.
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The ability to work effectively as part of a team.
First Aid at Work and ACT/Counter Terrorism training would be desirable.
Why Join?
This is a great opportunity to join an established security operation at one of the UK's major shopping destinations.
You'll be working as part of a professional team in a varied and customer-facing environment, with opportunities to develop your security experience and progress within the industry.
If you're a professional security officer who takes pride in delivering excellent security and customer service, we'd love to hear from you
