SERVICE ADVISOR
Monday – Friday | 8:00am – 6:00pm
1 in 2 Saturday mornings
We’re recruiting for an experienced Service Advisor to join an established automotive dealership.
This is a great opportunity for a customer-focused automotive professional looking to join a busy aftersales department with a strong team environment and long-term career prospects.
The Role
You’ll be responsible for managing customers throughout the service and repair process, from booking vehicles into the workshop through to collection.
Your responsibilities will include:
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Booking customers and vehicles into the workshop
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Preparing job cards and repair orders
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Discussing vehicle requirements and repair work with customers
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Providing estimates and keeping customers updated
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Liaising closely with Technicians and the Workshop Controller
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Identifying additional work and upselling where appropriate
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Managing customer expectations
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Handling queries and resolving issues professionally
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Ensuring vehicles are completed and ready for collection
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Delivering a consistently high level of customer service
What We’re Looking For
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Previous Service Advisor / Aftersales experience
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Strong automotive knowledge
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Excellent communication and customer service skills
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Confident dealing with customers face-to-face and over the phone
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Strong organisation and attention to detail
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Ability to work effectively in a busy workshop environment
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Professional, positive and commercially aware approach
The Package
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Monday – Friday, 8:00am – 6:00pm
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1 in 2 Saturday mornings
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Established dealership
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Professional working environment
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Long-term career opportunity
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Competitive salary and earning potential
If you’re an experienced Service Advisor looking for your next move, get in touch today for a confidential conversation
