Field Service Technician
Altera Recruitment Group is supporting an innovative engineering business in the appointment of a Field Service Technician to support customers across the Midlands, South Wales and the South Coast.
This position does not require someone with extensive mechanical/electrical experience, as full training will be provided to service and maintain the machines. If you have prior experience in a hands-on position and are able to drive a large van, you will be considered.
The Field Service Technician will play an important role in keeping equipment operating reliably while providing a professional service and building strong relationships with customers.
Key Responsibilities of the Field Service Technician
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Carry out planned servicing, routine maintenance, basic fault finding and minor repairs at customer sites.
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Complete service records, paperwork and job documentation accurately, reporting equipment faults and repair requirements promptly.
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Follow customer site rules, health and safety procedures and company working practices at all times.
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Provide a professional and courteous service while representing the business on customer premises.
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Support collections, deliveries, equipment preparation and other practical duties when required.
Candidate Requirements
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Previous experience in field service, maintenance, engineering, facilities, manufacturing or another practical customer facing role would be beneficial.
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Practical mechanical, electrical or basic engineering knowledge is desirable, although full training will be provided.
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Strong problem solving skills with the ability to work independently and use good judgement.
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Reliable, organised and hardworking, with excellent attention to detail and a willingness to learn.
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Full UK driving licence and willingness to undertake regular UK wide travel.
What's on Offer
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Permanent, full time position.
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40 hour working week.
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Opportunity to join an innovative engineering business focused on sustainable industrial technology.
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Full training provided to develop your technical and field service skills.
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Varied customer-facing role with regular travel across the Midlands, South Wales and South Coast.
If you're a practical and dependable individual looking for a hands-on Field Service Technician opportunity with an innovative engineering business, we'd welcome a confidential conversation