My client is a highly reputable, leading national insurance broker with offices across the UK and are looking to expand their team further.
They are seeking a Claims Handler to join their buoyant and professional team on a full time, permanent basis.
The salary is dependent on qualifications and experience and there is hybrid working. Benefits include full support in obtaining professional qualifications and pension.
Main duties include;
-
Notify insurers of new claims
-
Provide exceptional support to customers ensuring a high level of service
-
Input new claims onto the system
-
Continuously update claims records on the system
-
Continuously update claim records on the system including risk screens
-
Maintain comprehensive diary system to monitor claims progress
-
Ensure all actions are clearly recorded in the file notes
-
Deal with correspondence quickly to avoid any delay in settlement of a claim
-
Ensure full settlement details are received before bringing files to a close
-
Deal with repudiated claims and understanding why they have been repudiated
The successful candidate must have:
-
Experience with insurance claims (preferably commercial)
-
Excellent customer service skills
-
Excellent administration skills
-
Good interpersonal and communication skills
-
Ability to manage personal workload and meet deadlines
-
Ability to work closely and flexibly with other team members
-
Ability to follow clear instructions to carry out given tasks
-
Demonstrate a high level of professionalism, integrity and commitment
-
Ownership of own continuing professional development
-
Knowledge of Microsoft Word and Excel
This would suit an individual who has dealt with complex customer service matters in a previous role.
Elite Staffing Solutions are acting as an Employment Agency on this vacancy
