Business Support Officer
Oldham | £31,000 per annum | Full-Time, Permanent (37.5 hours)
Extraordinary Days, Every Day
Are you an organised, proactive professional who thrives in a fast-paced environment? Do you love being at the heart of operations, making things happen and keeping everything running smoothly?
If so, we want to hear from you.
At CareTech, we’re passionate about delivering Extraordinary Days, Every Day for the people we support. Now, we’re looking for a Business Support Officer to play a pivotal role in supporting our Performance Director and Senior Management Team—helping drive excellence across our services.
About the Role
This is not your typical admin job. You’ll be a trusted partner to senior leaders, combining operational oversight, communication, organisation, and problem-solving to keep everything on track.
From coordinating key activities to supporting service performance, no two days will be the same.
What You’ll Be Doing
Operational Impact
Act as a key support to the Performance Director and Senior Management Team
Represent senior leaders in meetings with professionalism and confidence
Build strong relationships with Service Managers and stakeholders
Visit services and support operational delivery
Assist with investigations and disciplinary processes (with HR support)
Liaise with external organisations on behalf of senior leadership High-Level Administration
Produce reports, presentations, and professional correspondence
Manage confidential communications, emails, and post
Coordinate diaries to ensure efficiency and smooth operations
Maintain accurate records (holiday, sickness, payroll inputs)
Arrange travel, accommodation, and logistics
Proofread high-level documents to ensure quality and accuracy Office & Team Coordination
Help ensure the smooth day-to-day running of the office
Manage supplies, equipment, and facilities
Line manage the reception function, including training and development
Support a professional, welcoming environment for staff and visitors Meetings & Coordination
Organise meetings, prepare packs, and book resources
Take and distribute accurate minutes
Ensure actions are tracked and delivered on timeAbout You
You’re someone who:
Is highly organised and thrives under pressure
Communicates confidently with people at all levels
Takes initiative and solves problems proactively
Builds relationships with professionalism and diplomacy
Can juggle multiple priorities while maintaining attention to detail
Is motivated, dependable, and always looking to improveYour Skills
Strong administrative and coordination ability
Excellent written and verbal communication
Advanced Microsoft Office skills (Excel, Word, Outlook, etc.)
Ability to analyse information and produce reports
Great time management and prioritisation skills
What You’ll Get in Return
We truly value our people and offer a fantastic benefits package:
Recommend a Friend Bonus
Free DBS Check
Blue Light Card
Stakeholder Pension
Employee Assistance Programme
Annual Awards Evening & Recognition Schemes
Ongoing training & career progression (up to degree level!)
CareTech Foundation grants for family & friendsOur Values
At CareTech, everything we do is built around:
Friendly
Positive
Innovative
Empowering
Person-CentredAbout Us
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support
