Are you looking for more than just a job, for something truly meaningful and rewarding? Then Sysmex Europe SE is the place for you. As the regional headquarters for the EMEA (Europe, Middle East and Africa) region, our company is dedicated to providing essential products that help people worldwide on their healthcare journey.
If this opportunity appeals to you, come and join us in the position of
Application Specialist (f/m/x) Clinical Flow Cytometry
As Application Specialist (f/m/x) Clinical Flow Cytometry, you support affiliates, distributors and customers with your expert knowledge in clinical flow cytometry, ensuring the successful implementation and optimization of application workflows in diagnostic laboratories. You act as a partner, support and consultant for all application related questions to customers and internal stakeholders and hence drive high-quality clinical outcomes.
Your key responsibilities include:
- Supporting affiliates, distributors and customers in all application-related topics, including installation, validation, troubleshooting and end-customer support
- Providing on-site and remote 2nd level application support, including assistance with laboratory-developed test (LDT) procedures
- Conducting product demonstrations and supporting pre-sales activities together with local sales teams
- Designing and supporting flow cytometry panels, contributing to guideline-based clinical applications (especially for leukemia diagnostics)
- Delivering application trainings and developing training concepts, workshop content and digital learning materials for different target groups
- Creating application documentation such as application notes and supporting product testing, evaluations and validation activities
- Collaborating closely with EMEA marketing, regional teams and local country organizations
- Staying up to date on scientific and technological developments in clinical flow cytometry
You are a strong match if you combine hands-on experience in clinical flow cytometry with a deep understanding of laboratory workflows, guideline-based diagnostics and strong communication skills.
Ideally, you bring the following qualifications and strengths:
- Degree or vocational training in Life Sciences, Biomedical Science or Medical Technology
- 3+ years of hands-on experience in clinical flow cytometry, ideally in a diagnostic laboratory or application role (experience limited to research settings alone is not sufficient)
- Strong expertise in clinical flow cytometry including leukemia diagnostics (panel design, procedures, data interpretation) as well as solid knowledge of laboratory workflows and relevant guidelines
- Ability to translate complex clinical and diagnostic topics into clear training content and customer-oriented solutions; experience in training or application support is a plus
- Strong communication, presentation and problem-solving skills as well as a collaborative and structured working style
- Willingness to relocate to Hamburg and to travel within the EMEA region (approx. 30-50%)
- Fluent in English
We are an aspiring corporate group where respect and trust form the basis for cooperation and communication within Sysmex.
- Culture & cooperation
An appreciative work environment, open corporate culture, flat hierarchies and an inclusive and caring atmosphere. Working in an innovative and international environmentwith a broad learning and development landscape in our EMEA Campus, after-work events for internal networking - Work-life balance
Flexible working through flextime and a hybrid working model (60% mobile working, 40% on-site), 30 days annual leave - Additional benefits
Attractive compensation package including Christmas and vacation pay, childcare allowance, capital-forming benefits, subsidy for company pension scheme, corporate benefits, relocation assistance, subsidised lunch in our canteen - Health & wellbeing
Subsidized EGYM Wellpass with access to 13,500 studios, plus in-house gym, various sports courses, massages, company medical and psychological care, workplace glasses, and general health management - Mobility
Subsidy for the public transport “Deutschlandticket”, free parking, bike leasing via JobRad - Social Responsibility
Various opportunities to get involved in different sustainability and charity initiatives, climate friendly and respectful use of resources
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