Job Title: Junior Service Design Assistant
Role Type: Contract
Length: 6 Months initial
Location: Dartford (1-2 days per week)
Our client is looking for a proactive and organised Junior Service Design Assistant to support projects through service design, transition and operational readiness. This is a great opportunity for someone with strong people skills and an interest in service management to help improve documentation, support models and project handovers.
Key Responsibilities:
Attend project meetings and support teams with service design guidance.
Review service design documents and recommend improvements.
Create support models and transition pages for projects.
Work with project managers to track completed transition tasks.
Create, review and update project and service wikis with support team leads.Key Experience:
Essential:
ITIL experience
Experience in a similar role.
Strong organisational skills
Excellent interpersonal skillsDesirable:
ITIL qualification
Confluence experience
ServiceNow experience.If this sounds like the role for you, please provide an up to date CV for consideration and apply NOW
