Customer Service/Administrator needed for a Warehouse & Trade Counter
📍 Chelmsford
💷 Temp to Perm Opportunity
🕒 40 hours per week | Monday - Friday | 8:00am - 5:00pm (1-hour unpaid lunch)
🚗 On-site parking available
We are currently recruiting for a Customer Service Administrator to work for a busy Warehouse & Trade Counter, in a busy and growing team in Chelmsford. This is a fantastic temp-to-perm opportunity for someone looking to secure long-term employment within a supportive and fast-paced environment.
About the Role
This is a varied, hands-on position combining warehouse duties, customer service, and administration. You will be dealing directly with customers, suppliers, and internal teams, ensuring smooth day-to-day branch operations.
Key Responsibilities
Providing excellent customer service at the trade counter, via phone, and email
Picking, packing, and preparing stock for collection or delivery
Taking deliveries, unloading, sorting, and storing goods
Maintaining accurate stock levels and supporting stock takes
Raising quotations and processing customer orders
Sourcing non-stock items from suppliers and other branches
Handling returns, warranty items, and faulty products
Keeping the warehouse and customer areas clean, organised, and well stocked
Completing general administrative tasks and maintaining records
Adhering to health & safety procedures (PPE provided)
Manual handling and occasional heavy lifting
About You
Previous experience in a warehouse, trade counter, or similar environment an advantage
Strong customer service skills with a professional and friendly manner
Confident communicator with a good telephone manner
Ability to multitask and work under pressure
Good level of education, including Maths & English
Comfortable working both independently and as part of a team
A proactive, can-do attitude and willingness to learn
Forklift experience is desirable but not essential
What's in it for you?
Temp to perm opportunity with long-term potential
Free on-site parking
Full training provided
Supportive team environmentIf you're looking for a hands-on, varied role with the opportunity to grow within a stable company, we'd love to hear from you.
👉 Apply today to be considered!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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