Reports To: ADMINISTRATION MANAGER
Hours of Work: 08.00 - 17:00 MONDAY TO FRIDAY 1 HOUR LUNCH
JOB PURPOSE:
To provide first class, professional administrative support to the Company, along with some support for reception.
PRIMARY ACCOUNTABILITIES:
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Releasing of Master Record Cards (MRC) to produce final certificates for new build and repair and overhaul
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Inputting of all orders onto PC for both new build, repair overhaul and acquisition company customers
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Ensuring correct data is inputted and detailed on company certificates
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Processing customer quotation approvals within the department
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Producing customer quotations via internal computer software
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Keep in a clean, tidy and organised system, all paperwork associated with current and past work packs
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Adhering to the appropriate chains of communication within the department and Company
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Strive to be flexible within the department, supporting all team members where necessary ie providing cover for reception on rotational basis or as and when required
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Perform other duties as and when required by the manager / supervisor of the department, such as support to the Purchasing department.
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Answering and fielding telephone calls to the correct individuals or departments
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Aim to understand MEL capabilities
THE FOLLOWING EXPERIENCE WOULD BE DESIRABLE:
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Knowledge of Logistics Imports/Exports.
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Preparation and clearance of all importing and exporting of goods into and from the company, both UK and Overseas.
PERSONAL SKILLS / ATTRIBUTES:
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Good written and verbal communication skills
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Computer literate with basic knowledge of Word and Excel and databases
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Ability to achieve high accuracy of data input over long periods
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Focused on achieving the best possible results
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Methodical approach to work ensuring accuracy at all times.
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Reliable and trustworthy
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Ability to work alone. Has the desire to succeed as an individual and within the surrounding team
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Positive approach / attitude to customer service (both internal and external customers)
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Highly driven and self motivated, flexible and adaptable in approach
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Confident
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Highlight inefficient processes or recommend changes to bring improvement
SALARY:
- Dependent on skills and experience