Our client is seeking a highly organised and customer-focused Administrator to join their successful and growing team.
This is a fantastic opportunity for an experienced administrator who enjoys delivering exceptional customer service, coordinating multiple tasks, and building strong relationships with clients and stakeholders. Working within a busy and professional environment, you will play a key role in ensuring the smooth day-to-day running of operations while providing outstanding support to both customers and colleagues.
If you're an experienced administrator with a passion for customer service and enjoy building strong relationships, this could be the perfect next step in your career.
Key Responsibilities:
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Acting as a primary point of contact for clients
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Delivering exceptional customer service and responding promptly to enquiries via telephone, email, and in person
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Coordinating service requests and liaising with external suppliers to ensure tasks are completed efficiently
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Managing diaries, appointments, meetings, and schedules
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Supporting administrative processes and maintaining accurate documentation
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Maintaining accurate records and updating internal systems
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Assisting with compliance administration and ensuring documentation is up to date
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Monitoring and following up on ongoing matters to ensure excellent customer satisfaction
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Supporting the wider team with day-to-day administrative duties
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Building strong and lasting relationships with clients, suppliers, and stakeholders
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Ensuring all parties are regularly updated and informed throughout ongoing projects and activities
Experience and Skills Requirements
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Previous experience within administration, customer service, office support, or a similar role
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Exceptional customer service skills with a genuine passion for helping people
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Strong administrative and organisational abilities with excellent attention to detail
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Professional communication skills, both written and verbal
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Experience dealing with multiple stakeholders and managing competing priorities
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Confident IT skills, including Microsoft Office and CRM systems
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A proactive and solutions-focused approach to work
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Professional, polished, and personable manner
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Ability to work independently and as part of a collaborative team
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Experience supporting clients or working within a professional services environment would be advantageous
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Full UK driving licence would be beneficial
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
