Front Of House Receptionist

CV-Library • Nottingham, Nottinghamshire • 7h ago

I am recruiting for a Front of House Coordinator to join a longstanding City Centre Client on a permanent basis.

You will be based between 2 sites in the City for this role which are within walking distance from each other.

The role is vital in ensuring a welcoming environment for guests and maintaining smooth front desk operations. The ideal candidate will possess excellent communication skills, a personal yet professional approach and ideally have experience in hospitality or guest services.

Duties will include-

Answering inbound calls
Meeting and greeting visitors on reception
Manage the main reception and meeting rooms e.g. diary management for areas, ensuing areas are clean and tidy etc.
Update and maintain website listings with office availability.
Helping out in the café in one of the centres when needed
Ensure all clients and visitors are logged and monitored in and out of the centres.
General admin support e.g. typing, photocopying, filing, franking, stationary orders.

Requirements

Proven experience in hospitality, hotel reception, or guest services preferred
Excellent communication skills, both verbal and written.
Strong phone etiquette with the ability to handle enquiries professionally and courteously
Organised with excellent time management skills to handle multiple tasks efficiently
Friendly demeanour with a genuine desire to assist guests and create a positive environment
A professional appearance and positive attitude are essential for representing the organisation effectively
Ability to work flexible hours as required