Are you looking for an opportunity to work in a role that can make a difference? Are you a organised and proactive administrator with excellent communication and interpersonal skills?
We're looking for a part-time team Administrator to join the Adult Mental Health Crisis Team. You will work 15 hours per week in this role.
All roles within the Crisis Team are vital to implementing specialist mental health crisis resolution and home treatment interventions within Buckinghamshire, ensuring service users are supported through their crisis and referred on or signposted to the most appropriate service as required.
The Team provides comprehensive crisis resolution and home treatment interventions, professional advice, guidance and signposting as needed.
Main duties of the job
The core function of this post is to provide a proactive and efficient administrative service for the Aylesbury Crisis Team ensuring that there are effective administrative systems and procedures in operation. You will work closely with team members, providing a flexible service and being willing to assist staff with a variety of development work as and when required.
To Assist in the organisation and maintenance of an effective medical/patient records system, including patient registration and other data entry into the electronic health records. To manage the electronic management of the team’s caseloads, waiting lists and appointments, to include allocating to and discharging from Team's caseload.
Working for our organisation
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
Our values are: “Caring, safe and excellent”
We offer a wide range of benefits designed to support your career and wellbeing. These include:
• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Detailed job description and main responsibilities
Some of your responsibilities will be:
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To provide secretarial support to members of the team utilising a high level of IT skills to produce quality documentation to support the work of the team using the appropriate Microsoft software and adopting the Trust’s corporate standards and style.
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To deal with face-to-face enquiries and telephone calls/emails from patients, relatives, staff and other professionals, promptly and sensitively, making autonomous decisions to signpost to appropriate clinician or alternative service, ensuring messages are dealt with or passed on quickly and efficiently.
Please see the attached Job Description for more information.
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.
The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.
We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Essential criteria
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Good level of education
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Excellent general office administration skills, including experience of reviewing and developing administrative processes and procedures. Intermediate level of IT skills.
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Able to create databases and spreadsheets/presentations.
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Knowledge and working practice of Electronic Health Records.
Desirable criteria
