We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you’ll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes.
Customer Service / Complaints Handlers
📍 Redhill
💷 £15.66 per hour
🕒 Mon–Fri, 9am–5pm
📄 Temporary (up to 6 months)
📅 Start Date: TBC
Key Responsibilities:
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Handling customer complaints via phone and written communication.
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Investigating issues and identifying resolutions.
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Writing clear, professional responses.
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Liaising with internal teams and third parties.
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Maintaining accurate case records and meeting service standards.
What We are Looking For:
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Previous customer service or complaints experience.
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Strong communication and problem-solving skills.
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Ability to manage high workloads in a busy environment.
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Organised, proactive, and detail-focused approach.
Initial office-based training, followed by hybrid working. Excellent opportunity to gain experience within a well-established global business.
LN18797
For your information:
Interested? Please send your CV in as a Word format only
Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
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