Location: Portsmouth
Reports to: Operations Manager
Hours: 40 hours per week
Pay Rate: £15.48 per hour
About the Role
Are you a proven housekeeping leader who thrives on delivering excellence, inspiring teams, and exceeding client expectations?
We are seeking an experienced Head Housekeeper to lead our housekeeping operation in Portsmouth on a 12 month maternity cover contract. This is a fantastic opportunity to step into a key leadership role, drive high standards, and make a real impact within a fast-paced hotel environment.
Key Responsibilities
• Lead, motivate, and develop your team to achieve operational and service excellence
• Oversee daily housekeeping operations, including stock, linen, equipment, and workflows
• Ensure all health, safety, and compliance standards are consistently met
• Build and maintain strong relationships with clients and stakeholders
• Monitor performance, manage budgets, and drive cost efficiencies
• Recruit, train, and coach team members, recognising and developing talent
• Conduct regular room inspections to uphold quality standards and continuous improvement
• Support wider business needs, including attending meetings and preparing reports
Requirements
• Proven experience as a Head Housekeeper within a hotel environment
• Available to Start in July 2026 for an initial period of 12 months until July 2027
• Strong leadership skills with experience managing and developing teams
• Excellent communication, interpersonal, and IT skills
• Experience managing budgets, KPIs, and operational performance
• Strong knowledge of Health & Safety and compliance standards
• Effective problem-solving and conflict resolution skills
• Ability to work under pressure, adapt to change, and maintain a positive attitude
If you have strong head housekeeping experience and are available to start in July 2026 for a 12 month maternity cover contract, we would love to hear from you.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Ability to commute/relocate: Portsmouth: reliably commute or plan to relocate before starting work
(preferred)
You may have experience of the following: Head Housekeeper, Senior Housekeeper, Housekeeping Manager, Assistant Housekeeping Manager, Hospitality Operations Manager, Cleaning Operations Manager, Facilities Services Supervisor, Hotel Services Manager, Accommodation Manager, or Domestic Services Manager.
REF-(Apply online only)