Adecco are recruiting on behalf of a Local Authority for 5 Administrators to join the Registration Service on a temporary basis.
Contract Details:
Type: Temporary (initially for 6 months)
Pay: £13.47 per hour PAYE
Hours: 37 hours per week, Monday - Friday
Location: Eastbourne Register Office (main base with travel to multiple locations)
Working Arrangements: Office-based role with travel required across Lewes, Hastings, Eastbourne and Crowborough registration offices in line with service needsAbout the Role
East Sussex County Council's CET Registration Service is seeking Business Administrators to provide high-quality administrative and customer support within its registration offices.
The Registration Service supports residents during key life events including births, deaths, marriages, civil partnerships and citizenship ceremonies. This role is central to the smooth running of both frontline and back-office functions, supporting Registrars and Registration Receptionists with a range of non-statutory administrative and customer service duties.
Key Responsibilities:
Act as a first point of contact for customers by phone, email and in person
Provide accurate, sensitive and professional information to members of the public
Handle a high volume of telephone enquiries and adapt communication styles to customer needs
Book and manage appointments using local booking systems
Take card payments over the phone and in person
Reconcile transactions and maintain accurate financial records
Support registration and ceremony administration
Provide comprehensive administrative support including:
Correspondence
Data entry
Scanning
Filing
Report collation
Support office coordination and facilities reporting
Handle sensitive personal information in line with confidentiality and data protection requirementsRequirements:
Proven administration and customer service experience within a public-facing environment
Confidence handling telephone enquiries, appointment booking and payments
Strong attention to detail and accuracy
Ability to manage competing priorities effectively
Excellent communication skills and emotional resilience
Good working knowledge of Microsoft Office
Willingness and ability to work across multiple office locations
Ideally hold a Full UK Driving Licence to support travel between officesThis is an excellent opportunity to join a busy and supportive public sector team providing vital services to the local community.
Apply Now
If you have the skills for this role, please apply. If you CV is shortlisted, an Adecco colleague will be in touch.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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