Customer Support Coordinator Warrington up to £30,000 DOE.
We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment.
Key Responsibilities
-
Create and amend pricing offers within SAP
-
Investigate and resolve invoice queries
-
Process credit requests and SAP credits
-
Support monthly team targets and task completion
-
Respond to pricing queries from customers and internal teams
-
Process and maintain customer account requests
-
Maintain communication regarding customer accounts
-
Complete customer pricing and product spreadsheets
-
Handle incoming customer calls and enquiries
-
Manage monthly pricing renewals in SAP
-
Liaise with suppliers regarding pricing updates
-
Order products and maintain PO records
-
Provide reports and pricing information to managers
-
Request proof of delivery documents for customers
Experience/Skills required
-
Previous experience in customer support, coordination, or administration
-
SAP experience desirable
-
Strong communication and organisational skills
-
Excellent attention to detail
-
Confident using Microsoft Office, particularly Excel
-
Able to work effectively in a team environment
For further information about this opportunity please call Maddie at Forrest Recruitment for a confidential discussion – (phone number removed). Alternatively, please forward your CV for immediate consideration, I look forward to hearing from you
