Sales Administrator
OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry.
Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world’s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360° promotional merchandise solution.
Location: Hemel Hempstead
Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based)
Salary: £28,000-£30,000, depending on experience
Sales Administrator Benefits:
Bonus scheme linked to company revenue growth
Team-building days and social events
Annual Christmas party
22 days annual leave plus Bank Holidays and Christmas closure
Free on-site parking
Sales Administrator Key Responsibilities:
Processing customer orders received from Sales Executives via Salesforce CRM
Confirming order specifications and delivery details with customers
Preparing and issuing invoices using Apple Pages/Word templates
Negotiating product pricing and costs with suppliers
Raising and sending purchase orders to suppliers
Coordinating and managing customer artwork files
Liaising with internal and external design teams to produce artwork proofs
Sending proofs to clients and obtaining final approval
Updating and maintaining supplier information within Salesforce CRM
Ensuring all order and customer details are accurately updated throughout the order process
Supporting the wider sales team with day-to-day administrative tasks
Handling telephone enquiries and providing excellent customer service
Following up on inbound sales enquiries and assisting with converting opportunities into orders
Supporting customers throughout the order process from enquiry through to completion
Sales Administrator Skills & Experience:
Previous administrative experience within a fast-paced environment
Strong organisational skills with excellent attention to detail
Ability to manage a high workload efficiently and prioritise tasks effectively
Confident communication skills, both over the phone and via email
Comfortable speaking with customers and supporting sales-related enquiries
Experience negotiating with suppliers would be advantageous
Proactive, self-motivated and able to work independently
High energy with a positive and adaptable approach
Good working knowledge of Microsoft 365, including Word and Excel
Basic understanding of CRM systems
Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential
If the role is of interest and your skills align, please apply online with your CV.
BARNPERM
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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days
