Jaggi and Co are an Independent, award-winning Insurance Broker with longstanding client and Insurer relationships and access to Lloyds of London. We are a company where relationships, expertise, and exceptional service are at the heart of everything they do. Now part of the wider JMG Group who are a top 30 UK Broker, placing £350m+ Gross Written Premium annually
We are looking for a motivated and detail-driven Household & Residential Landlord Account Handler to become a key part of their growing team.
In this role, you will work closely with a portfolio of valued clients, providing professional support across policy administration, renewals, new business opportunities and day-to-day account management.
This is a fantastic opportunity to build your career within a supportive business that combines strong market presence with the friendly, collaborative culture that only a family-run company can offer.
Key Skills Required
Working understanding of Household insurance policies to include bedroom rated and HNW requirements.
Working understanding of Residential Landlords covers and associated requirements
Knowledge of underwriting terms, policy wording, and coverage limits
Ability to process mid-term adjustments, renewals, and claims queries
Investigation skills to resolve policy issues and coverage gaps
Clear communication with clients, brokers, and insurers; thinking pro-actively about risk and protection for the client
Ability to explain complex policy details in simple terms
Professional email and phone etiquette
Strong listening skills to understand client needs
Keeping track of deadlines (renewals, endorsements, documentation)
Professional and trustworthy
Team Player but able to work independently
Computer & keyboard skills
Navigation of standard office PC Systems
Essential working knowledge of Microsoft Word and Excel
Working knowledge of insurer platforms systems. Use of Open GI(MISYS) would be beneficial
Accurate data entry and documentation of customer information in line with Industry and FCA regulations and GDPR
Salary, Benefits & Hours
Generous salary (depending on experience)
Monday to Friday 8.30am to 5.30pm
Parking Onsite
28 days holiday
Pension
Learning & Development Support
REF-(Apply online only)
