Peace Recruitment are working with our client, a provider of student accommodation services to source a Night Shift Customer Service Assistant. We are looking for a Night Owl to provide a safe, welcoming, and supportive environment for their student residents overnight. You’ll be the main point of contact during the night, handling enquiries, supporting residents, and ensuring everything runs smoothly.
Key Responsibilities
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Deliver front-of-house customer service overnight
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Respond to enquiries (in person, phone, email)
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Support resident safety, welfare, and wellbeing
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Handle incidents calmly and follow procedures
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Maintain logs and update systems
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Assist with bookings, admin, and basic maintenance reporting
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Help keep communal areas clean and ready for use
What We’re Looking For
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Customer service experience (hospitality preferred)
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Strong communication and organisation skills
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Calm under pressure with a proactive attitude
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IT literate (Microsoft Office)
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Flexible, reliable, and team-focused
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Additional languages are a bonus
Why Join Our Client?
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Supportive team and positive work environment
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Opportunity to make a real impact on student experience
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Growing company with development opportunities
Apply Now
If you enjoy helping people and thrive in a fast-paced environment, get in touch with Melissa at Peace Recruitment
