Office Administrator
£27,000 - £30,000 depending on experience
An established and growing business within the technical services sector is seeking a highly organised Office Administrator to join their busy operations team. This is a varied position suited to someone who enjoys administration, scheduling, customer communication, and supporting multiple departments within a fast-paced office environment.
The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, coordinating service activity, maintaining accurate records, and supporting finance and customer service functions.
Key Responsibilities
Provide full administrative support across the business
Maintain accurate customer records and update internal databases
Raise quotations, documents, letters, reports, certificates, and service paperwork
Schedule engineers for servicing, call-outs, maintenance visits, and reactive works
Liaise with customers to arrange appointments and confirm attendance times
Process engineers’ timesheets, expenses, and monthly summaries for payroll deadlines
Raise purchase orders and manage supplier paperwork
Produce invoices and credit notes using internal finance systems
Support false alarm reporting and compliance-related administration
Scan, upload, and organise service reports, worksheets, and technical documents
Handle incoming calls, transfer enquiries, and take accurate messages
Manage shared inboxes, diaries, tasks, and meeting room bookings
Assist with customer reminders for upcoming services and maintenance visits
Support the implementation and ongoing administration of new business software systems
General office duties including filing, printing, reception cover, and meeting refreshments when required Skills & Experience Required
Previous experience within an administration or office support role
Strong IT skills including Microsoft Word, Excel, and Outlook
Experience working with internal databases or CRM systems
Excellent organisation and attention to detail
Strong communication skills with a professional telephone manner
Ability to prioritise workload and meet deadlines
Comfortable working across multiple tasks and departments
Experience in scheduling, service coordination, or engineering support would be advantageous
Finance administration experience such as invoicing or purchase orders would be beneficial Working Hours
Monday to Friday
8:30am – 5:30pm
One hour unpaid lunch break Holiday Entitlement
23 days annual leave plus bank holidays
Additional leave awarded with long service Opportunity This is an excellent opportunity to join a long-standing and reputable organisation offering stability, variety, and the chance to become a valued part of a supportive team
