Lettings Administrator
Northampton
£25,000
Monday – Friday 9am – 17:30pm
Are you an organised multitasker with a passion for property and people? We’re looking for a proactive Lettings Administrator to join our reputable client in Northampton.
The Lettings Administrator supports the day-to-day operations of a property lettings agency by delivering efficient administrative services. You’ll be the backbone of the team, liaising with tenants and landlords, coordinating property processes, and ensuring compliance with legal and operational requirements.
Key Responsibilities:
Tenancy & Property Administration
Conduct OFSI checks on existing tenants
Prepare, process, and manage tenancy agreements and variations
Issue and manage tenant notices
Maintain accurate property and tenancy records
Coordinate property visits and inspections
Manage check-out procedures, including reports and deposit returns
Monitor and manage safety certificates to ensure compliance
Handle maintenance requests and liaise with contractors
Oversee utilities administration for managed properties
Process invoices accurately and in a timely manner
Handle rent and deposit payments
Respond to tenant and landlord enquiries via phone and email
Schedule and coordinate property viewings
Maintain key register
Perform general administrative duties including scanning, filing, and archiving
The Ideal Candidate:
Excellent administrative and organisational skills with strong attention to detail.
A minimum of 2 years in a service related role, lettings/property experience desirable
Strong written and verbal communication skills.
Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt quickly to new software.
Ability to manage multiple tasks and meet tight deadlines.
Basic knowledge of current lettings legislation and compliance requirements (Right to Rent, deposit protection, safety certificates, etc) – highly desirable.
Professional and customer-focused approach
Reliable, proactive, and able to work independently and as part of a team.
High level of integrity and confidentiality when handling sensitive information
