Customer Service Advisor
📍 Burton-on-Trent
💰 £13 per hour
🕘 Monday to Friday, 9:00am – 5:30pm (Office-Based)
We are currently recruiting on behalf of a well-established and growing travel company based in Burton-on-Trent, who are looking to add a Customer Service Advisor to their friendly and supportive team.
This is an excellent opportunity for someone with a passion for customer service who enjoys helping people and wants to gain experience within the travel industry.
The Role
Handling inbound customer calls in a professional and friendly manner
Assisting customers with travel enquiries and bookings
Providing accurate information on travel options, pricing, and availability
Managing bookings and maintaining up-to-date customer records
Delivering a high level of customer service at all timesAbout You
Previous experience in a customer service role (call centre experience desirable)
Confident telephone manner with excellent communication skills
Good IT skills, including experience with systems such as Microsoft Teams
Comfortable using a softphone system
Strong attention to detail and the ability to multitask
A positive, team-focused attitudeWhat’s on Offer
£13 per hour
Monday to Friday hours – no weekends
Friendly and supportive office environment
Opportunity to develop within the travel sectorIf you’re looking for your next customer service role and want to join a growing business, we’d love to hear from you.
Apply today or contact us for more information
