Shipping & Customer Service Administrator
Pudsey | Full-time | Flexi-hours (37.5 hours per week)
We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team.
This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.
The Role
You’ll be responsible for:
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Coordinating shipments across UK and international markets
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Managing all associated shipping documentation and compliance
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Liaising with internal teams, freight forwarders, and external warehouses
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Monitoring shipment schedules and resolving any issues quickly
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Supporting a smooth and efficient customer experience
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This is a fast-paced, detail-driven role where organisation and communication are key.
About You
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Experience in shipping, logistics, imports or exports
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Strong attention to detail and ability to manage multiple priorities
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Working knowledge of Incoterms and Letters of Credit
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Confident communicator, both internally and externally
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Good Excel skills and general systems confidence
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Proactive, reliable, and able to work under pressure
What’s on Offer
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Flexible working hours (37.5 hours per week)
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Bonus and competitive benefits package
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Supportive, team-focused environment
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Opportunity to develop within a well-structured business
If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion
