An exciting opportunity has become available in a small but very busy family run business for this reason we require an all-rounder who will be dealing with all aspects of the business including trade counter/warehouse/office and admin support at DD Health and Safety Supplies Limited.
Key Responsibilities
- Serving customers / trade counter
- Preparing paper work delivery notes / sales invoices
- Answering telephone
- Taking customer orders
- Receiving deliveries
- Preparing customer orders
- Putting stock away in the stock room
- Qualitative face fit testing once trained
- Purchasing
- Keeping cost prices up to date
You will also be required to assist with:
• Performing day to day administrative duties within the office
• Dealing with customer enquiries face to face and on the telephone
• Maintaining and updating electronic and paper-based systems
• Greeting visitors and staff
• Generally assisting the Office Manager and administrative team
• Dealing with incoming and outgoing post
• Maintaining Filings systems
• Carrying out printing and copying
• Inputting data to spreadsheets, databases and systems
• Keeping workspace neat and tidy
You may be required to perform duties other than those given in the job description. The particular duties and responsibilities attached to the post may vary from time to time without changing the general character of the duties or the level of responsibility entailed.
Working Week
Monday- Friday : 8am -4pm
Saturday: 9-12 pm (2 per month)
Sunday: Closed
ddHSS is a family-owned business, specialising in the sale of workwear, embroidered clothing, safety footwear and equipment and PPE. We have been trading for over 40 years from premises in the centre of Norwich, during which time we have built up an enviable reputation for providing excellent customer service and in-depth product knowledge to businesses throughout East Anglia. Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business.
ddHSS is a family-owned business, specialising in the sale of workwear, embroidered clothing, safety footwear and equipment and PPE. We have been trading for over 40 years from premises in the centre of Norwich, during which time we have built up an enviable reputation for providing excellent customer service and in-depth product knowledge to businesses throughout East Anglia.
Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business.
ddHSS is a family-owned business, specialising in the sale of workwear, embroidered clothing, safety footwear and equipment and PPE. We have been trading for over 40 years from premises in the centre of Norwich, during which time we have built up an enviable reputation for providing excellent customer service and in-depth product knowledge to businesses throughout East Anglia.
Our success is largely due to our exceptional team of knowledgeable and friendly staff whose long service and loyalty is also testament to the way we conduct our business.
The core competences of the Company are as follows:
- Qualified and trained staff in Health and Safety, with Membership of the International Institute of Risk and Safety Management – our employees receive specialist training in the products we sell from our supplier Manufacturers.
- Extensive experience in the PPE trade with our four senior team members having built up over 80 years of specialist product knowledge.
- Direct links to all our major supplier help lines and established Dealerships with international brands including, Portwest, Beeswift, Polyco, Fristads, Footsure, Sterling, Helly Hansen, Moldex and many more.
- We place Customer Satisfaction at the forefront of everything we do and this is the key message in the training and development of our team.
- We have our own on-site embroidery and logo equipment department which gives us the fullest control over the complete customer order.
- Local delivery service – we are able to provide a service of same day delivery from stock if requested in the Norwich area with a next day service out of the area by Carrier service.
- Our Company IT equipment is modern and well-maintained with our software package (SAGE) being backed up daily. We also have an emergency total loss recovery package with our insurers in the event that disaster/business interruption takes place.
You will have the following skills: ·
- Good IT skills and understanding of Microsoft Office
- Accurate documentation presentation skills
- Good communication skills with a good telephone manner
- Good organisational skills with attention to detail
- Professional approach to work and ability to follow guidance and instructions
- Ability to work under pressure and prioritise work
- Ability to use own initiative and ability to work as part of a team
You will need to be:
- Well-presented, professional and polite
- Friendly and helpful in manner and flexible, punctual and reliable
- Enthusiastic and motivated and adaptable to change
- Honest and trustworthy
The Salary for this post will be dependent on experience Holiday entitlement 20 days plus bank holiday
