Key Worker Administration at HMP Forest Bank
Salary: £24,570.00 rising to £25,050.85 after 1 year
Location: HMP Forest Bank
Working hours: 37.5 per week
Are you highly organised, detail‑driven and motivated by work that genuinely makes a difference? At HMP Forest Bank, we’re looking for a proactive Key Worker Administrationto play a vital role in supporting our rehabilitative mission. This is an opportunity to be part of a team that helps change lives, strengthens safety, and contributes to positive outcomes for residents.
About the Role
As a Key Worker Administration, you’ll be at the heart of our Key Worker Programme ensuring the right information reaches the right people at the right time. Your work will directly support staff, residents and the wider operational team.
Key Responsibilities
Accurately collate, process and maintain data across internal systems.
Allocate Key Worker caseloads and distribute resident allocations efficiently.
Carry out quality assurance and compliance checks to maintain programme standards.
Produce clear and timely daily, weekly and monthly reports.
Support the smooth running of a busy, target‑driven department.What You’ll Bring
We’re looking for someone who thrives in a fast‑paced environment and takes pride in delivering work to a high standard.
Exceptional organisational skills and the ability to stay calm under pressure.
Strong proficiency in Microsoft Office, especially Excel and Outlook.
Confident communication and interpersonal skills, with a professional approach.
Excellent attention to detail and accuracy in all tasks.
A respectful, positive and professional attitude towards colleagues, visitors and residents.
Commitment to promoting a rehabilitative and supportive culture at Forest Bank.
High levels of integrity, reliability and discretion.
Ability to meet strict deadlines and work within a target‑focused environment.
Self‑motivation and the ability to work independently.
A collaborative mindset and willingness to contribute to a strong team dynamic.Ready to be part of something greater? Apply today!
About The Company
At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity.We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.
We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job
