Join Our Team as a Membership Operations Admin! 🌟
Are you an experienced administrator looking to make a difference in the non-profit sector? Our client, a dedicated organisation based in Holborn, Central London, is seeking a Membership Operations Admin to join their team on a temporary contract. If you thrive in a customer-facing environment and have a knack for data management, we want to hear from you!
📍 Location:
Conveniently located just 3 minutes from Holborn train station, our office is easily accessible for all.
🗓️ Start Date:
We're looking for someone to start on 18 March, so don't miss out on this opportunity!
💼 Key Responsibilities:
Email members using provided templates to ensure clear communication.
Perform data checks and corrections between spreadsheets and our CRM.
Handle simple membership queries, such as changes of name, date of birth, and address.
Manage returned mail and follow up with members to collect up-to-date contact information.
Provide excellent customer service through written communications and phone interactions.✨ What We're Looking For:
Proven experience as an administrator in a customer-facing role.
A commitment to delivering outstanding customer service.
Strong attention to detail and accuracy in all tasks.
Ability to follow process documents effectively.
Self-motivated with excellent time management skills, able to juggle multiple tasks.
Basic Excel knowledge for data-related tasks (no formulas needed!).
Experience with CRM systems (especially Salesforce) is a plus, but we will provide training!💰 Salary:
We offer a competitive salary ranging from £15 to £17 per hour, with flexibility to go higher for candidates who bring extensive experience and can hit the ground running.
📞 Interview Process:
We will conduct 30-minute interviews to find the perfect fit for our team.
If you're ready to take on this exciting challenge and contribute to a meaningful cause, please apply today! Let's work together to make a positive impact! 🎉
Join us in making a difference! 💖
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
