Recovery Support Team Leader
Location: National (with regular travel across the UK, primarily East Kent)
Working Pattern: Hybrid – remote working with weekly visits to allocated units
Salary: £30,082 per annum
Vacancy Type: Permanent
We are seeking an experienced and motivated Recovery Support Team Leader to join our central Recovery Support team. This is a national role with a focus on East Kent, combining remote working with regular on-site visits.
As Team Leader, you will co-ordinate all recovery support functions across Forward Trust’s substance misuse services, ensuring they operate as a coherent and effective pathway to recovery. You will lead by example, modelling the organisation’s values and ethos, and promoting visible lived experience to inspire both service users and staff.
Your leadership will help to embed robust recovery support into every service, creating an environment where service users can further develop their recovery and build meaningful, sustainable lives.
Key Responsibilities
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Co-ordinate recovery support functions across substance misuse services into a unified, effective offer
Provide leadership, supervision, and support to recovery staff, ensuring high-quality delivery and compliance with standards
Develop and implement service improvements to strengthen recovery pathways
Promote and support service user-led initiatives and peer support groups
Build and maintain strong partnerships with external organisations to enhance service delivery
Ensure effective data collection, monitoring, and reporting for audit, research, and contractual requirements
Contribute to disciplinary and performance management processes where required
Champion equality, diversity, and inclusion within all services
Essential Skills & Experience
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Flexibility to adapt to service needs as they evolve
Positive problem-solving approach with the ability to focus on key issues
Strong negotiating and influencing skills
Proven experience developing and implementing service improvements
Experience engaging effectively with client groups
People management and supervision experience
Understanding of the voluntary sector and equality/diversity issues
Proficiency in Microsoft Office and database systems
Commitment to 12-step interventions and treatment approaches
Experience in overseeing data collection and reporting processes
Knowledge and experience of disciplinary procedures and people management
Qualifications
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Level 3 Management Qualification (or commitment to achieve this or equivalent)
Desirable Skills & Experience
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Experience of building strategic partnerships
Lived experience of substance misuse recovery (directly or through family/friends)
Understanding of service user-led groups and their importance in recovery
Knowledge of HR and finance functions in a contract setting
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
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Flexible working
Training and development opportunities
Simply Health Cashback Scheme (optional)
Season Ticket Loan Scheme
Cycle to work scheme
Crisis Loan Scheme
Electric Car Scheme
3 x Wellbeing Days (pro rata'd for part time employees)
Access to Blue Light Card
25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
Death in Service Payment (2x annual salary)
Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application
