Customer Service Export Administrator
We are currently recruiting for a Customer Service Export Administrator to join a busy and friendly logistics team. This is a fantastic opportunity for someone who enjoys administrative work, has strong attention to detail, and thrives in a fast-paced customer-focused environment.
Working within the export and logistics function, you will play a key role in ensuring customer orders and documentation are processed accurately and efficiently, while providing excellent customer service support.
The shift pattern is 4 on 4 off, 6am – 6pm
Main Duties of this Customer Service Export Administrator role:
Scanning export and shipping documents
Accurate data entry and system updates
Handling and maintaining customer information
Responding to customer enquiries via email and phone
Liaising with internal departments and logistics partners to support export processes
Monitoring shipment progress and updating customers where required
General administrative support to the wider team
Assisting with daily operational tasks to ensure smooth workflow
Requirements for this Customer Service Export Administrator role:
Computer literate and confident using Microsoft Office and internal data systems
Strong attention to detail and high level of accuracy
Good communication and organisational skills
Customer-focused with a professional telephone manner
Ability to work effectively as part of a team
Previous experience in administration, customer service, or logistics is desirable but not essential
Details of this Customer Service Export Administrator role:
Hourly rate of pay: £12.21ph
Stable 4 on / 4 off shift pattern (days only, 6am–6pm)
Location: Crewe
Immediate start available
