Reception Team Leader – Corporate Hospitality
Location: Leeds
Job Type: Full-time, Permanent
Hours: 40 hours per week, Monday–Friday (shift rota between 7:00–19:00)
We are recruiting a Reception Team Leader to oversee front-of-house and corporate hospitality services within a prestigious corporate office environment in Leeds.
This role is ideal for an experienced corporate reception or workplace hospitality professional with team leadership experience in a high-end business, hotel, or client-facing environment.
Key Responsibilities
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Lead and supervise the reception and corporate hospitality team
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Oversee daily front-of-house operations in a corporate office setting
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Ensure meeting rooms and client areas are prepared to premium standards
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Coordinate meeting room bookings, catering, and AV requirements
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Act as main contact for clients, visitors, and internal stakeholders
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Manage team rotas, staffing levels, and performance standards
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Support recruitment, training, and onboarding of team members
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Maintain high presentation and service standards across all areas
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Welcome and host guests professionally and efficiently
Requirements
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Previous leadership or supervisory experience in corporate hospitality, reception, workplace experience, or hotel front office
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Strong customer service and client relationship skills
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Excellent organisation and attention to detail
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Professional communication and presentation
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Ability to manage multiple priorities in a fast-paced environment
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Proactive and solutions-focused approach
Benefits
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Employee discounts and lifestyle benefits
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Contributory pension scheme
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Health and wellbeing support (EAP and digital GP)
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Training and career development opportunities
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Recognition and reward programmes
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One paid volunteering day per year
