Receptionist
Location: London
Salary: £27,025 - £30,029
Hours: Full-time
Contract: Fixed-term contract – 6 months
The General Dental Council (GDC) seeks a friendly and enthusiastic Receptionist to act as the face of the organisation and provide a first-rate customer service.
In this varied role, you will provide a professional reception service, greeting visitors, checking and ensuring security access, and answering front-line enquiries, face to face and via email and telephone, signposting and escalating where necessary. The role includes a range of administrative duties such as booking appointments, monitoring inboxes and maintaining security records, as well as general housekeeping of the reception area.
Please note, the role is office-based at our London office, with hours of operation 8am – 5:30pm on a rota basis.
About you:
The successful candidate will have the ability to engage confidently and effectively with customers, demonstrating empathy, tact and discretion in discussing sensitive issues or complaints with customers and colleagues.
These well-developed inter-personal skills will be supported by a proven record of carrying out reception duties and delivering an excellent level of customer service within a professional environment.
About the General Dental Council (GDC):
Our purpose is to protect the public by regulating dental professionals in the UK. All dentists, dental nurses, dental technicians, clinical dental technicians, dental hygienists, dental therapists and orthodontic therapists must be registered with us to work in the UK. The support and experience of our dedicated and highly focused teams is invaluable.
Our people matter, we are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what make our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them.
Benefits:
The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.
To support this, we offer a range of family friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.
Some of our benefits include:
- 27 days’ holiday (plus 8 bank holidays) - rising to 30 days (plus 8 bank holidays) after 2 years’ service
- Flexi-time scheme
- Employer pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 years’ service
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts, including eye care contributions and discounted gym membership
We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds.
How to apply:
For a full job description, including the competencies you will be assessed on in your application, please click the apply button.
As part of your supporting statement, please expand on your experience of delivering good customer service in a professional environment, together with your reception experience.
Closing date: 23:59 on 04 March 2026
Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible.
No agencies please unless otherwise instructed
