This role involves providing comprehensive administrative support across employee benefit schemes, including onboarding, renewals, claims, and day‑to‑day client servicing for corporate clients. The successful candidate will work closely with advisers and providers to ensure accurate scheme management, strong client relationships, and high‑quality service delivery.
Client Details
Our client is a growing, forward‑thinking financial services firm with a strong focus on delivering high‑quality service to its corporate clients. They emphasise long‑term relationships, transparency, and a collaborative culture that supports both clients and employees.
Description
In this role you will:
Handle daily queries from corporate clients and employees
Request new business and renewal quotations from providers
Process new business and ensure accurate data entry into internal systems
Administer scheme joiners and leavers
Manage claims, on‑risk matters, and pension scheme administration
Send permission requests to insurers/pension providers and summarise scheme details
Manage the corporate client review cycle and prepare renewal materials
Work with advisers to present renewal data to clients
Support advisers by drafting recommendation reports
Review and issue policy documents and accounts
Prepare and issue client invoices
Build and maintain strong relationships with HR teams and insurance/pension providersProfile
A successful Employee Benefit Administrator should have:
Strong experience in employee benefits, insurance administration, or a similar client‑focused role
A solid understanding of insurance products, market processes, and provider requirements
Excellent attention to detail with the ability to process data accurately and manage multiple tasks simultaneously
Strong communication skills and the ability to build effective relationships with HR teams, advisers, and providers
Confidence working with CRM and back‑office systems, ideally including Intelligent Office
A proactive, organised approach with the ability to work independently and support wider team objectivesJob Offer
You will have:
A competitive salary ranging from £45,000 - £55,000.
Regular company‑funded social events, including annual away days
Supportive and collaborative work environment.
25 days' annual leave plus Bank Holidays, with an additional 3 days off between Christmas and New Year.If you are ready to advance your career as an Employee Benefit Administrator, we encourage you to apply now
