Office Administrator
Salary: £24,500 - £27,000 per annum (depending on experience)
Location: Leicseter
Hours: Full-time, Monday - Friday, 9.00am - 5.00pm
Contract: Permanent
Benefits: Laptop, mobile phone
The Role:
A well-established property lettings portfolio, requires a office administrator to support their experienced Property Lettings Manager in delivering a comprehensive lettings service. This role offers hands-on experience across the full tenancy lifecycle, from initial enquiry through to property inspections and tenant move-out.
Key Responsibilities:
Property Management & Inspections:
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Conduct property viewings with prospective tenants
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Complete detailed property inventories using company software
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Organise and conduct 6-monthly property inspections
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Carry out check-outs including property condition assessments, meter readings, and photographic documentation
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Coordinate property maintenance arising from inspections
Tenant Management:
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Liaise with prospective tenants via property management software
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Qualify tenant applications and arrange viewings
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Manage tenant referencing process for efficient turnaround
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Process terms of business forms and identification verification
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Respond to email and telephone enquiries professionally
Administration & Compliance:
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Maintain accurate records on property management systems
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Complete data entry and update property software
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Prepare files, filing, archiving, and scanning
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Maintain organised diary management
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Produce detailed inspection and check-out reports
Experienced Required:
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Some admin experience is desirable
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Full UK driving licence and own vehicle (essential - daily property visits required)
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Strong organisational and time management skills
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Meticulous attention to detail
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Ability to work independently and as part of a small team
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Professional communication skills (written and verbal)
The Ideal Candidate:
You will be methodical, process-driven, and committed to delivering high standards in lettings administration. This role suits someone seeking to develop their lettings knowledge in a supportive environment rather than someone looking for immediate progression. You will work closely with the Lettings Manager in a two-person team, requiring strong interpersonal skills and a collaborative approach.
The role involves approximately 50% fieldwork (property visits, viewings, inspections) and 50% office-based administration. Candidates must be comfortable with varied responsibilities and understand the legal implications of lettings compliance.
Benefits:
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Competitive salary £24,500 - £27,000
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Monday to Friday working pattern (no weekends)
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Company laptop and mobile phone
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Comprehensive training and mentorship
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Opportunity to develop specialist lettings knowledge
