This is an excellent opportunity for an organised and proactive Repairs Administrator to join a resident‑managed housing organisation delivering essential services to its local community. You'll help ensure repairs, appointments and compliance tasks run smoothly, supporting both residents and trades teams.
Client Details
Our client is a long‑established, resident‑managed housing organisation providing services to thousands of people across its local area. With a strong community focus and a commitment to delivering high‑quality, accessible services, they pride themselves on working collaboratively, supporting residents and continually improving how they operate.
Description
Log, track and manage all damp, mould and repairs cases using internal systems
Coordinate appointments between residents, operatives, surveyors and contractors
Administer invoices, documentation and compliance paperwork
Raise repair orders and follow‑on works based on inspection findings
Support disrepair cases, post‑inspections and administrative tasks
Monitor contractor progress and follow up on outstanding works
Keep accurate communication logs and ensure paperwork is up to date
Schedule and prioritise repair jobs for both in‑house operatives and contractors
Apply correct schedule‑of‑rates codes to repair orders
Liaise with residents to arrange appointments and resolve issues
Monitor KPIs, support reporting and maintain trackers
Occasionally cover reception and general admin dutiesProfile
A successful Interim Admin / Operative Scheduler should have:
Experienced in admin roles, ideally within property, repairs or housing
Understanding of repairs, maintenance and compliance processes
Comfortable scheduling operatives and managing high volumes of requests
Highly organised with exceptional attention to detail
Excellent communication skills with confidence speaking to residents and contractors
Proficient in Excel and office software
Able to manage competing priorities and remain calm under pressure
Team‑focused, adaptable and committed to great customer service
Knowledge of disrepair, compliance orders and schedule‑of‑rates (desirable)Job Offer
FTE salary ranging from £33,000 to £34,400.
Fixed-term contract with potential opportunities for growth.
27 days annual leave + bank holidays
Opportunity to work within a supportive and focused team in the property sector.
Convenient London location with access to excellent transport links.
Chance to develop your skills within a professional environment
