E commerce Administrator

CV-Library • Wednesbury, West Midlands (County) • 6h ago

We are looking for an E-commerce administrator

The job description for the E-commerce administrator is as follows:

We are looking to recruit an e-Commerce administror to join our team based in West Bromwich. experience in product management, content creation, and online promotions. With a proven ability to enhance online customer experience and contribute to successful product launches.

The e-Commerce Executive is responsible for managing products online and delivering a best-in-class digital merchandising experience, ensuring we meet our customers' essential needs and provide the best possible service. Ensuring our e-commerce channel maximises sales and delivers the best customer experience. Key areas of ownership for the role include attention to product content, inventory, pricing, promotions, and supporting other team members.

Responsibilities:

Manage and optimise the company's e-commerce platform.
Create and update product listings, ensuring accurate and compelling descriptions, images, and pricing
Collaborate with cross-functional teams such as marketing, customer service, and operations to ensure a seamless customer experience

Requirements:

At least two years of e-commerce experience are required, preferably in a retail or consumer goods industry
Successfully set up, test, and execute online promotions.
Create and update product categories to ensure accurate product display before marketing launches or new product releases.
Maintain strong communication for updates on promotions, banners, product releases, and general inquiries.
Understanding of basic UX and website flow
Excellent communication skills with the ability to collaborate effectively across teams
Detail-oriented mindset with strong organisational skills to manage multiple tasks and priorities simultaneously
Ability to adapt quickly to changing priorities and thrive in a fast-paced environment
Willingness to learn new technologies and techniques
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties to meet the organisation's ongoing needs.
Fluent in English both written and spoken
Experience with CRM systems or database management and accurate data inputting