Business Support Administrator – Facilities Support
Location: Ballard House, PL1
Hours: 37 per week
Assignment: 12-week temporary assignment
Pay: £12.85ph
Join a Busy Facilities Team in a Key Front‑Facing Role
Pertemps are excited to be recruiting on behalf of our client for a Customer Facing Worker to support the smooth running of a major public building. This is a fantastic opportunity for someone who enjoys variety, thrives in a customer‑focused environment and is confident juggling multiple responsibilities throughout the day.
You’ll be the first point of contact for staff, visitors, and contractors - helping to keep the building running safely, efficiently, and professionally.
Front‑of‑House & Customer Service
Welcoming visitors and inducting them on arrival
Acting as incident officer when required
Coordinating meeting rooms, facilities bookings, and electric vehicle reservations
Issuing keys, access passes, and supporting general enquiries
Facilities & Building Support
Receiving and securely managing post and deliveries
Liaising with external contractors for repairs and security services
Administering building access systems
Supporting the day‑to‑day operation of the building in line with service standards
Operational Responsibilities
Working to schedules, rotas, and task lists
Ensuring charges for facilities and services are agreed and processed
Helping building users carry out their roles effectively with the right resources in place
What We’re Looking For:
Essential Skills & Experience
Strong communication skills and a confident customer‑facing manner
Good literacy, numeracy, and IT skills (Microsoft Word, Excel, Outlook)
Experience working flexibly, including occasional out‑of‑hours support
Ability to plan and prioritise your own workload
Understanding of building management or administrative procedures
Desirable
Experience in Facilities Management or coordinating building services
Knowledge of billing or invoicing processes
Customer service or First Aid training
Relevant administration qualifications
Why This Role Might Be Perfect for You
You enjoy being the “go‑to” person who keeps things running smoothly
You like a mix of admin, customer service, and hands‑on coordination
You’re organised, reliable, and comfortable taking responsibility
You want a role where no two days feel the same
Call Emily on (phone number removed) for more information or click 'Apply Now' to submit your application today!
Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you haven't heard from us within 14 days, please consider your application unsuccessful on this occasion-but do keep an eye out for future roles with Pertemps
