Customer Service & Sales Advisor
OTE £34,270 | £25,480 basic + uncapped commission
Location: Belfast (BT1 – office-based)
Looking for a role where conversations matter, targets are achievable, and effort is actually rewarded?
This is an inbound customer service and sales role for people who enjoy helping customers and spotting opportunities while they’re doing it. You’ll be speaking to existing customers, dealing with renewals, upgrades and day-to-day queries — no cold calling, no guesswork.
You’ll be based on-site in a busy Belfast city-centre office, working as part of a supportive, target-driven team with clear structure and progression.
What the role involves
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Handling inbound customer calls in a professional, confident way
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Supporting customers with renewals, upgrades and general account queries
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Understanding customer needs and recommending relevant products or services
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Working towards individual and team sales targets
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Using multiple systems to log activity and manage customer information
This role suits someone who:
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Enjoys speaking to people and building rapport quickly
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Is comfortable working to targets and likes seeing results
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Can think on their feet and handle objections calmly
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Is confident using computer systems and switching between screens
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Has experience in customer service or sales (helpful, but not essential)
What’s on offer
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Permanent, full-time role (40 hours per week)
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Shifts between 8am and 10pm, Monday to Sunday
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Rotas issued at least one month in advance
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Uncapped commission on top of a competitive basic salary
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Full training and ongoing coaching
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Benefits including wellbeing support, discounts and dental cover
This is a fully on-site position, working five 8-hour shifts out of seven from the Belfast (BT1) office.
If you want a customer-facing role with real earning potential and a clear structure, this one’s worth a look.
Apply now to find out more
