Programme Administrator- Accreditation Unit
Our client is seeking an individual with exceptional Administrator/Coordinator
We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator - On a Temp-Perm Basis
Regents Park- Hybrid working. 15.50 an hour
Perm £25,958
Previous experience within a similar and fast paced administrative position would be essential.
This role is a temp -Perm
Who will you be working for?
Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK.
This role is based in their London Office; Regents Park
What will you be doing?
Assist clinicians with enquiries relating to certification and/or accreditation, making clear the benefits of certification/ accreditation.
Organise accreditation assessments and process applications and results.
Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately.
Assist team with administrative duties relating to quality improvement projects.
Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service.
Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, assisting users to navigate various web tools, resetting passwords and/or setting up new users.
Contribute to writing website copy, guidance materials and blogs.
Minute taking at governance meetings.
Proactively work with clinical leads in reviewing and closing actions after each governance meeting. You will need:
Essential
Customer service experience.
Experience in handling customer queries, both written and verbal.
Experience of assisting with the planning and coordination of effective meetings and events.
Experience of working on committee-style meetings including writing high quality minutes of meetings.
Demonstrable experience of engaging and communicating with stakeholders effectively.
Experience in analysing data to produce reports using Microsoft Office
Experience of working on multiple projects or workstreams at one time.
Desirable
Experience of administration in a healthcare or related context.
Experience in digital communication and working with social media
