Warehouse Supervisor

CV-Library • Alton, Hampshire • 1h ago

Job Summary Our client are seeking a full-time Warehouse Supervisor to join their well-established, family-run SME in Alton. The role is responsible for supervising the warehouse team and ensuring goods are received, picked, packed and dispatched accurately, safely and on time. You will allocate daily workload, create SOPs and ensure they are followed, support training and onboarding, and help resolve day-to-day operational issues. The role will also support other areas of Operations as required, including goods inwards, replenishment, manufacturing and packaging/banding.

Duties

Supervise and coordinate daily warehouse activities, including materials handling, shipping, and receiving
Lead and manage warehouse staff, fostering a productive and safe working environment
Oversee the operation of forklifts and other material handling equipment, ensuring compliance with safety regulations
Utilize warehouse management systems (WMS) to track inventory levels, order processing, and stock movements
Implement process improvements to optimize workflow efficiency and reduce operational costs
Coordinate logistics activities with third-party logistics providers (3PL) to ensure timely deliveries and pickups
Maintain accurate records using systems such as AS400 for inventory management and reporting
Conduct regular safety inspections and enforce health & safety policies within the warehouse
Assist with heavy lifting tasks when necessary, ensuring proper techniques are followed to prevent injury
Collaborate with other departments to ensure smooth shipping & receiving operations and resolve any logistical issues promptly

Role & Responsibilities

Lead, motivate and supervise warehouse operatives to achieve daily targets
Support onboarding and monitor training of warehouse operatives
Allocate labour across pick/pack/dispatch/receiving to meet workload demands
Ensure orders are picked, packed and dispatched on time and to the correct standard
Monitor error trends (wrong items, missing items, damaged goods) and reduce repeat issues
Promote and apply Lean principles to reduce waste, improve flow and increase productivity across warehouse operations
Create, maintain and update SOPs as processes evolve
Carry out daily/weekly/monthly warehouse checks and report any issues
Processing customer returns in a timely manner, ensuring items are checked and booked in correctly

Additional duties Include

Pick, pack & dispatch orders using the Handheld terminal and WMS system
Maintain a clean and tidy work area
Assist with receiving & checking incoming deliveries

Attributes & Preferred Skills

Lead, motivate and supervise warehouse operatives to achieve daily targets
Support onboarding and monitor training of warehouse operatives#
Allocate labour across pick/pack/dispatch/receiving to meet workload demands
Ensure orders are picked, packed and dispatched on time and to the correct standard
Monitor error trends (wrong items, missing items, damaged goods) and reduce repeat issues
Promote and apply Lean principles to reduce waste, improve flow and increase productivity across warehouse operations
Create, maintain and update SOPs as processes evolve
Carry out daily/weekly/monthly warehouse checks and report any issues