Customer Services Representative – North Hampshire
Professional Services | Hybrid Working | Excellent Benefits
An established and highly successful professional services firm is seeking a confident and motivated Customer Services Representative to join their dedicated Customer focused team. This is a fantastic opportunity to become part of a supportive, high‑performing environment where your contribution genuinely matters.
You’ll play a key part in delivering exceptional customer experiences by:
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Handling inbound and outbound calls with professionalism and warmth
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Responding promptly and accurately to customer emails
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Managing your workload effectively through strong planning and organisational skills
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Maintaining high standards of service within a regulated environment
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Evaluating your own performance and identifying opportunities for growth or training
The ideal candidate will bring:
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Previous office‑based customer service experience, ideally within a heavily regulated industry
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A warm, professional manner and a genuine commitment to excellent customer care
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Strong organisational skills and the ability to manage competing priorities
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A proactive, open, and honest approach to teamwork
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Confidence in meeting — and exceeding — individual and team targets
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Experience building and maintaining positive customer relationships
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A good standard of education; a degree is desirable but not essential
You’ll be welcomed into a collaborative, supportive environment that values its team and celebrates success. The company offers:
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Generous holiday allowance
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Excellent benefits package
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Hybrid working
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Smart, modern offices designed to support wellbeing and productivity
