Job Purpose:
The Technical Delivery Manager oversees delivery teams to ensure that activities are carried out in accordance with established specifications, schedules, and budgets; coordinates interdepartmental functions in order to minimise delays; meets with delivery team members on a regular basis to review project status and plan future actions.
Mission
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Accountable for executing project delivery for the applicable part of the project scope.
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Main responsibility to ensure operational continuity and smooth execution by implementing proactive delivery management practices.
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Ensures services delivery management based on PMI principles and in full alignment with customer.
Key Objectives / Deliverables
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Ensure the delivery of new and existing projects is to the appropriate levels of quality, on time and within budget, in accordance with the plan.
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Well versed in programme governance, performance monitoring and delivering high quality management reports.
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Overarching operational awareness, improvement strategies and proven problem solving abilities.
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Be responsible for the quality assurance and overall integrity of the projects.
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Plan and schedule project deliverables, goals, milestones.
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Recording, management and analysis of challenges.
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Maintain technical and project documentation
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Build, manage and motivate the Project teams.
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Manage third party contributions to the projects as appropriate.
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Communicate with all relevant departments and the management.
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Manage both the dependencies and the interfaces between projects.
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Report progress of the projects at regular intervals to the Line Manager.
Summary of Key Activities
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Continuous Project Management Planning and implementation of the Project Management Plan.
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Scheduling, forecasting and progress tracking of all projects.
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Controlling and optimising services delivery performance (operational KPIs i.e. SLA, time, scope, quality)
Essential
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10-15 years’ experience in management of various different telecom projects with customer interaction on delivery of milestone projects.
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Have excellent planning, organising and delivery abilities.
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The ability to find ways of solving or pre-empting problems.
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Ability to communicate with all departments and the management.
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Ability to work under pressure and remain flexible.
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Work on own initiative
