Join a dynamic team in the manufacturing sector where passion and personality truly matter! Our client is looking for a French-speaking Customer Service Administrator to support their growing operations. Reporting to the Customer Services Team Lead France and working closely with the National Account Manager France, you’ll play a key role in delivering excellent service in a collaborative, fast-paced environment.
Key responsibilities for a Customer Service Administrator:
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Answer incoming calls and liaising with internal contacts or external service providers in relation to customer orders and enquiries.
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Preparing quotations and advising customers on products.
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Supply samples, literature and quotations to all potential customers and existing customers within your remit.
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Liaise with the Accounts team and customers to discuss payment terms, available payment options, credit limits, and pro forma invoices.
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Build and maintain strong, long-lasting relationships with customers, building on COBA’s trusted reputation for quality and service.
Key Skills for a Customer Service Administrator:
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Excellent French language skills both written and verbal.
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Previous Customer service or Sales Admin experience.
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Excellent at forming relationships.
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Persuasive and assertive personality.
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Self-motivated and driven.
Benefits for a Customer Service Administrator:
If you are interested in this role, please apply here
