Job Title: Office Administrator
Location: Finneston
Reports To: Managing Director
Salary: £28K
About Our Client
We are working with a leading business in the supplies solutions sector, known for delivering innovative and sustainable products to clients across multiple industries. Their focus on quality, customer service, and eco-friendly practices sets them apart in the market.
Role Overview
Our client is seeking a proactive and detail-oriented Office Administrator to support their busy office operations and ensure smooth day-to-day functioning. This role involves managing administrative tasks, coordinating with clients, and assisting with order processing.
You will play a key part in maintaining excellent customer relationships and supporting their mission to deliver sustainable packaging solutions.
In addition, you will be expected to contact lapsed customers in order to re-engage and increase orders.
Key Responsibilities
Process customer orders and update internal systems - MERLIN
Maintain accurate records of deliveries and stock levels
Liaise with clients to provide updates and resolve queries promptly
Support the sales team by following up with existing and lapsed customers
Assist with general office duties, including managing supplies and scheduling
Assisting the Managing Director with PA Support.
Organising for any MOT's/Servicing of Vans required in a timely manner to ensure no downtime in deliveries.
Ensure compliance with company policies and sustainability standards
Skills & Experience
Strong organizational and time-management skills
Excellent attention to detail and accuracy
Previous experience in office administration (experience in packaging or manufacturing is a plus)
Proficient in Microsoft Office and CRM systems
Personal Attributes
Customer-focused with strong communication skills
Proactive and able to work independently
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Team player with a positive attitude
Working Hours
Monday to Friday, 8:30 am - 5:30 pm (flexibility available)
