Personnel Solutions is looking for an organised and experienced Claims Administrator to join their team in Mansfield. This will be primarily to assist with the management of the end-to-end process of new and existing work by following the guidelines and procedures in place with clients and the business to achieve set KPI’s and SLA’s.
Hours -
Monday to Friday 8am-5pm
£26,000pa
Responsibilities -
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Complete the initial set up of all new files, including electronic and manual records.
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Set up and accurate recording of dates for new and existing job files
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Produce daily work sheets and other documentation necessary for site visits.
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Liaising with Technicians and other site staff to ensure the correct documentation is in place
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Liaise with external providers where required to book relevant appointments
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Professionally deal with the handling of customer and client enquires and requests
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Assist with the deployment of staff to ensure that off site and on-site requirements are effectively resourced.
Skills/Experience -
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Good standard of education
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Experience of Customer communication/involvement
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Good understanding of administrative working procedures Skills
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Excellent communication skills and telephone manner.
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Ability to work effectively individually and as part of a team.
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To be able to proactively manage workloads and complete tasks in a timely manner.
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Good interaction with colleagues to ensure continuous workflow.
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Computer literate with experience in the use of Microsoft products
To apply for the Claims Administrator role please do so online and a member of the team will be in touch
