About the opportunity:
We are the internal recruitment partner for our client; a market leading white goods manufacturer voted a UK Top Employer for the last 6 years and established for over 100 years.
Are you organised, proactive, and ready to be the backbone of a fast-paced field operations team? We're looking for a Field Support Administrator to join our vibrant Field Support department and help drive outstanding results across the business.
You'll play a key role in keeping everything running smoothly behind the scenes. From managing engineer inboxes to coordinating field absence and supporting planners, you'll make sure nothing slips through the cracks. You'll also collaborate with Field Support Supervisors and contribute to continuous improvements across the team.
Responsibilities:
Managing incoming emails and redistributing tasks efficiently
Handle field engineer absences and overtime swiftly
Support new starter onboarding and account creation
Compile reports to spot trends and opportunities for improvement
Help drive field performance and strategy
Provide administrative support for our wider team and service partnersRequirements
Requirements:
A proactive mindset and a natural problem-solver
Excellent written and verbal communication skills
Highly organised with strong attention to detail
Ability to think on your feet and resolve queries
Flexible and adaptable to changing situations
A team player attitude with a desire to help others succeed
Proficient IT skills
A can-do approach to challenges and a passion for continuous improvement.
Live within a commutable distance to the offices in Peterborough. Benefits
Benefits:
A salary of £25,900.70 per annum
Working hours 8:30am - 5pm - Monday - Friday
Up to 30 days annual leave plus bank holidays
Pension - Up to 5% matched employer contributions
Free onsite parking
Team social events and fun days
Staff, family, and friends discount available on company products
Excellent career progression opportunities
