Building Maintenance Administrator – Woking-based
Full Time – 40 hours per week (8-5 pm with 1 hour lunch)
Salary: £27,500 p/a + company benefits
Seeking a motivated team player passionate about making a positive impact on lives. If you thrive working independently and collaboratively, we have an opportunity for you.
Join a leading provider of social housing property maintenance services across the Hampshire, Isle of Wight, Surrey, and Sussex. Our client is one of the largest maintenance contractors in the UK, providing building maintenance, facilities management, refurbishment, and construction services. They cover all aspects of social housing property repairs, including responsive, planned, void maintenance and dis-repairs contracts.
Enjoy the full benefits of work-life balance, where everyone involved wins, undergo paid training programs, and make a closer step towards your future career progression.
Your Responsibilities:
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You will be part of a team in the office
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Record information in Job Management Systems or any other relevant systems
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Provide timely work-in-progress updates to clients
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Identify and report task productivity issues or trends
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Assign available operatives efficiently to minimize travel and idle time
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Assist in recording data and key management information to improve services
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Perform additional administrative tasks to support the team and service delivery
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Act as the first point of contact for issuing, receiving, and recording information on repairs
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Ensure accurate and timely recording of information for all calls and emails regarding repairs
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Maintain updated records from operatives, subcontractors, and clients in all systems
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Make proactive phone calls to clients and tenants to schedule work
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Respond to internal and client emails
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Scheduling engineers and managing diaries
The successful candidate will have:
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Vast experience of MS Office including Word and Excel with accurate typing skills
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Experience of working in a Repairs and Maintenance call centre or any other call centre
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environment (Desirable)
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Basic knowledge of building maintenance trades and the tasks/activities
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GCSE or Equivalent in Qualification in Maths and English
Benefits of working with our client:
